Legal

Privacy Policy

We respect your privacy and are committed to being transparent about how we handle your data.

Last updated: 1 January 2025

This Privacy Policy explains how Slowova ("we", "us", or "our"), operating at slowova.com, collects, uses, discloses, and safeguards your information when you visit our website. Please read this policy carefully. If you disagree with the terms of this Privacy Policy, please discontinue use of the site.

1. Information We Collect

1.1 Information You Provide Voluntarily

We may collect personal information that you voluntarily provide when you:

  • Submit our contact form (name, email address, message content)
  • Subscribe to our newsletter (email address)
  • Correspond with us via email at info@slowova.com

1.2 Automatically Collected Information

When you visit our website, certain information is automatically collected by our servers and analytics tools, including:

  • IP address (anonymised where possible)
  • Browser type and version
  • Operating system
  • Referring URLs and pages visited
  • Date and time of access
  • Cookie identifiers (see our Cookie Policy)

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your enquiries and contact form submissions
  • To send our newsletter to subscribers who have opted in
  • To improve and maintain our website
  • To analyse website traffic and usage patterns (using anonymised or aggregated data)
  • To comply with legal obligations

We do not sell, trade, rent, or otherwise share your personal information with third parties for their marketing purposes.

3. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA) and United Kingdom, we process your personal data on the following legal bases:

  • Consent — when you subscribe to our newsletter or accept cookies
  • Contract — when processing is necessary to respond to your contact form submission
  • Legitimate interests — for website analytics and security, where these interests are not overridden by your rights
  • Legal obligation — where we are required by law to process your data

4. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected:

  • Contact form submissions: up to 24 months
  • Newsletter subscriber data: until you unsubscribe
  • Analytics data: up to 26 months (anonymised)

5. Cookies

Our website uses cookies. For detailed information about the cookies we use, please read our Cookie Policy. You can control cookie settings through your browser preferences or through our cookie consent tool.

6. Third-Party Services

We may use trusted third-party services to operate our website, including:

  • Web hosting and content delivery providers
  • Analytics services (such as Google Analytics, configured with IP anonymisation)
  • Email delivery services for newsletter distribution

These providers are contractually bound to process data only as directed by us and in accordance with applicable data protection law.

7. Your Rights

If you are located in the EEA, UK, or another jurisdiction with applicable data protection laws, you may have the following rights:

  • Access — request a copy of your personal data
  • Rectification — request correction of inaccurate data
  • Erasure — request deletion of your personal data ("right to be forgotten")
  • Restriction — request that we limit processing of your data
  • Portability — receive your data in a structured, machine-readable format
  • Objection — object to processing based on legitimate interests
  • Withdraw consent — where processing is based on consent, withdraw it at any time

To exercise any of these rights, please contact us at info@slowova.com. We will respond within 30 days.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

If you are located outside the country in which our servers are based, your data may be transferred internationally. Where this occurs, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission.

10. Children's Privacy

Slowova is not directed at children under the age of 16. We do not knowingly collect personal data from children under 16. If you believe we have inadvertently collected data from a child, please contact us immediately at info@slowova.com.

11. Links to Other Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "last updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, or wish to exercise your data rights, please contact us: